Important Changes to Sage ERP MAS 90 and 200 Credit Card Processing powered by PC Charge
As announced in the current Product Roadmap posted on the Partner File Center, Sage ERP MAS 90 and 200 5.0 will contain a new integration with Sage Exchange. Sage Payment Solutions created this powerful integration tool to streamline credit card processing across the entire Sage product portfolio. As part of this implementation, credit card numbers will no longer be stored within Sage ERP MAS 90 and 200. Instead they will be stored in the Sage Exchange Vault.
With the introduction of Sage Exchange in Version 5.0, the integration to PC Charge Payment Server will no longer function because it requires that credit card numbers be stored within the ERP system. Sage Payment Solutions will be the only supported credit card processor for the Sage ERP MAS 90 and 200 product line.
In anticipation of the version 5.0 release, please note the following:
- Effective November 1, 2011, Sage will no longer offer the Credit Card Processing powered by PC Charge Payment Server module for new customer sales.
- For existing customers who wish to continue using PC Charge until their existing credit card processing provider contract expires, supported versions of Sage ERP MAS 90 and 200 will continue to work with PC Charge. This includes version 4.5.
- PC Charge version 5.9.3 will be the last version tested by Sage for compatibility with Sage ERP MAS 90 and 200. While subsequent versions of PC Charge may continue to work, they will not be validated as compatible by Sage.
- As has always been the case, requests for customer assistance for PC Charge should be directed to VeriFone. If a customer purchased PC Charge from Sage within the last 12 months, their purchase included an initial 12 months of VeriFone technical support. If they purchased PC Charge over a year ago, they will need to renew their support agreement directly with VeriFone. VeriFone offers two support plans:
- Telephone support plus software maintenance: $229 annual fee
- Telephone support only: $139 annual fee. If this plan is selected, there is a $120 fee per upgrade for any subsequent releases of PC Charge.
- Customers should contact Lela Reeves at VeriFone by telephone at: 912-527-4576 or by email at: [email protected] to renew their PC Charge support agreement if necessary.
- Sage will discontinue telephone support for all versions of the Credit Card Processing powered by PC Charge Payment Server module as of December 31, 2012. Until then, Sage will continue to provide telephone support for the Credit Card Processing powered by PC Charge module, while VeriFone must be contacted for any support for the PC Charge Payment Server application.
- If you have a customer who wants to switch to Sage Payment Solutions, email their contact info to Rich Englhard at [email protected] or call him at: 800-854-3415, extension 340123.
