Your customers come to you because they trust you and you’re the expert, right? Well, there’s a new resource available to help you grow your business while helping your customers: Sage City—our new online community!
What’s in It for You?
There are three sections to Sage City online:
- Support Communities where you can help customers answer questions about their Sage products, growing your credibility in a non-sales forum.
- Business Communities where you can monitor and contribute to current, product-independent topics that are affecting your customers, as well as the role they play in their company.
- Sage Partner and SAN Communities where you can have frank conversations with colleagues in a private area on topics concerning your day-to-day business.
And if you offer multiple Sage solutions, no more remembering multiple URLs! All partner-product forums, as well as customer support forums, are in one convenient location.
What’s in It for Your Customers?
Your customers come to you for help with their Sage solutions, but sometimes they need an answer quickly, or it’s a basic question they don’t want to trouble you with, or it’s after hours. Available 24 hours a day, seven days a week, the Support Communities are a great place for customers to find answers on their own—maybe even answers you provided!—and at their convenience. Or maybe they want to communicate with their colleagues on items that are not specific to Sage solutions—the Business Communities are perfect for them to network in and perhaps read about your expertise on product independent topics.
We Can’t Do It Without You!
Starting today, we need your help to grow this community into the true knowledge-share we know it can be. This is a great opportunity for you to establish credibility in the channel by providing quality answers to customers, while potentially increasing your customer base.
Join the Conversation . . .
Signing up is easy! Just visit SageCity.NA.Sage.com and click [Join] at the top right corner of the page. Detailed instructions on how to create an account, as well as an FAQ, are available online. When you log on to Sage City for the first time, be sure to click on the “Partners” and/or “SAN” tab to request access to join those private areas. Then visit and join the Support Group related to the Sage solutions you offer, as well as Business Groups relevant to your interests and expertise.
Invite Your Customers
To make it easy to help you get the word out to your customers, we’ve put together a marketing kit just for you. Assets include social media ideas and sandboxes and can be found in this zip filer.
Together We Can Help Our Customers Succeed
Sage City online is an exciting step forward in the Sage family timeline. We hope you’ll bring your thoughts, questions, and ideas to the City to help make it a genuinely great place for all of us to come together, share, and ultimately help our customers succeed.
See you “in the City.” |
