Sage 300 Construction and Real Estate

2012 Year-End Software Update
9.8 Update 6.3 (Amendment 2)
Canada

12-X CAN| December 27, 2012

Audience

This notice applies to you:

  • If you used Sage Installation Manager to install 9.8 Update 6.2 to your server and workstations--Sage Installation Manager may have installed 9.8 Update 6.1 on the workstations instead. To determine the software version on a workstation, select Help > About. If the version is not 9.8 Acc Update 6.2 or 6.3, you must download and install 9.8 Accounting Update 6.3 to your server and workstations.
  • If you have not already downloaded or installed the 2012 Year-End Update--you should install 9.8 Accounting Update 6.3 to your server and workstations.

Note: If the version on your server and workstations is 9.8 Update 6.2, you do not need to install
9.8 Update 6.3.

Government-Mandated Changes and Software Updates

This notice contains the 2012 year-end updates for Sage 300 Construction and Real Estate (formerly Sage Timberline Office) and Sage Estimating, in addition to enhancements and fixes.

Install the Year-End Software Update if EITHER of the following apply to you:

  • You use Payroll to generate T4 slips or Record of Employment (ROE) forms. Apply this year-end software update before generating T4s or ROEs to ensure your forms are in compliance.
  • You use Accounts Payable to generate Form T5018. Apply this year-end software update before generating T5018s to ensure your forms are in compliance.

For details about the year-end update and installation instructions, click the following link.

9.8 Year-End Update 6.3

Tip: To determine the version and update you have installed, open any application. Select Help > About to view the version and update number.

Technical Assistance at Year End

During year-end, it can be hard to reach the Sage Customer Support Call Center as quickly as you need. We recommend utilizing your software’s in-product Help system or the 2012 Year-End Guide and Canadian Supplement to answer your technical questions.

When you need additional assistance, please refer to the Technical Assistance page to best determine what service and expected response time works best for you.

Live Chat

Did you know that after installing this year-end update, you will now be able to access our Live Chat Support directly from the application (except Desktop)? Simply open Help > Live Chat from the menu, type in your company information and ask your question. Our Live Chat analysts are ready with answers to your questions and will quickly get you on your way to a smooth and trouble-free year end.
Live Chat is available Monday thru Friday from 6 AM to 3 PM (PST)

Year-End Training

Complimentary Year-End Procedures Anytime Learning Subscription

Available on December 17, 2012, this package of eight online, recorded lessons provides a convenient way to learn about the year-end release, and view step-by-step demonstrations of the year-end tasks that customers find the most challenging. This training is offered at no charge to our Canadian customers only, and it is available 24/7.

Topics include:

  • When to install the year-end update and the payroll tax update
  • Preparation and filing of T4s and T5018s using our interface with Aatrix Tax Forms and eFiling Service
  • Making prior year adjustments to General Ledger
  • Recalculating payroll subject-to amounts

To view this complimentary training, register for the subscription on Sage University. For more details about this year-end training, view or download the PDF.

Do you prefer a blended approach, with both in-person and recorded training? Check with your local Sage business partner or certified consultant to learn about local classroom or on-site training options.

Go to Sage University for additional training opportunities.