Payroll Update 7

If you are using CD Version 9.6 and have not already installed 9.6.0 Update 8 but are required to file government forms, download and install Update 8, and then determine from the list below if you should download and install Payroll Update 7.

If you have installed CD Version 9.6.0 Update 8, download and install Payroll Update 7 if you:

have HIRE Act qualified employees who received at least two consecutive payroll checks after 3/18/2010 that included reimbursement pays and you will print W-2 forms.
have employees in New Jersey.
will print Canadian T4 forms.

If the issues do not apply to you, and you have already installed the year-end update, you can disregard this notice.

If these issues do not affect you and you have already installed Accounting 9.6.0 Update 8, you can disregard this notice.

Payroll Update 7

Notes:

If you install new or additional Sage Timberline Office applications after installing an update, you must reapply the update.
If this update applies to your company, but you are not the person who downloads and updates Sage Timberline Office payroll tax and other updates, please forward this notice to the correct person in your company.

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Download Instructions for Payroll Update 7

Important: Download and install 9.6.0 Accounting Update 8 before you install Payroll Update 7.

Download the Software Update:

If you are operating in a client/server environment, you must install the update on the server and any workstation where you installed Sage Timberline Office Accounting & Management Products 9.6.0 CD or Sage Timberline Office Accounting & Management Products 9.6.0 Rev. 1 CD.

Before you begin, determine which version and update you have installed.

Click the appropriate link to download the self-extracting file that contains the software update.

9.6.0 Payroll Update 7
When the File Download window appears, click [Save].

In the Save As window, select a temporary location on the server to save the file, and then click [Save].

Note: This location must be available to all workstations where Sage Timberline Office is installed. For example, create a folder named Update, if it does not exist, under X:\Timberline Office\9.5\Accounting\WinInst. Then, save the file to that location.

In the Download Complete window, click [Close].

Update the Server:

At the server or stand-alone computer, log on with full administrative rights.
Note: Full administrative rights are defined as write access to the Windows registry and all the folders on the computer, including rights to the root of all hard disks. If you are unsure whether you have full administrative rights, ask your network administrator for assistance. Alternately, you can ask your network administrator to log on with the network administrator ID before you start the installation.
Close all Sage Timberline Office applications and other program such as Outlook and Microsoft Office at the server and on all workstations.
Browse to the location where you saved the file in step 3 of the "Download the Software Update" section.
Double-click the file 960PRUpdate7.exe only once.
If a security warning appears, click [Run] or [Allow].

The Ready to install window appears. Click [OK].
Note: The update may take several minutes. Double-click the file 960PRUpdate7.exe only once. You will receive a message when the installation is complete.
The Configuration Manager window displays the configuration setup. Click [OK].
The message This update has been installed successfully appears. Click [OK].

Upgrade Data

You do not need to upgrade data after installing Payroll Update 7.

Update Each Workstation:

Update each workstation where you installed Sage Timberline Office.

Log on to the workstation with full administrative rights.

Close all Sage Timberline Office applications and other program such as Outlook and Microsoft Office.

Browse to the location where you saved the file in step 3 of the "Download the Software Update" section.

Double-click the file 960PRUpdate7.exe only once.
If a security warning appears, click [Run] or [Allow].

The Ready to install window appears. Click [OK].
Note: The update may take several minutes. Double-click the file 960PRUpdate7.exe only once. You will receive a message when the installation is complete.
The message This update has been installed successfully appears. Click [OK].

Repeat steps 1 through 7 at each workstation where you installed this Sage Timberline Office application.

Important: If you run the workstation installation on additional workstations later, you must also install the update by following the instructions in this section.

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9.6.0 Release Notes

Payroll Update 7

Payroll (Canada)

Fix

Canadian T4 forms now print correctly using Payroll: Tasks > Generate T4 Forms.

Payroll (United States)

Fixes

Box 12 Code CC on the W-2 form now calculates correctly if you have HIRE Act eligible employees and you will print W-2 forms using Payroll: Tasks > Federal Reporting > Generate W-2 Magnetic Media.
New Jersey W-2s now print correctly.

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Additional Support

Online Support Request

If you would like assistance with a solution and your service plan provides online technical support:

Log on to https://customers.sagenorthamerica.com/irj/portal/anonymous/login.
Click Self Service > My Requests > Customer Support Ticket.
This sends your request directly to Customer Support.

Phone Support

In the U.S. or Canada, call 800-551-8307. Support hours are Monday through Friday from 6 a.m. to 5 p.m. PT (Pacific time).

Upgrading Your Service Plan

If your service plan does not provide online technical support and you would like to add or upgrade a service plan:

Call 800-858-7098, or log on to https://customers.sagenorthamerica.com/irj/portal/anonymous/login.
Click Self Service > My Requests > Customer Service Request.

This e-mail is considered a transactional or relationship message, which is specifically excluded from the federal law regulating e-mail communication.

Sage Timberline Office
15195 NW Greenbrier Parkway
Beaverton, OR 97006